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Applications Support Specialist

Dundee, hybrid/remote
D365 F&O or CE Support

Do you have experience supporting end users with Microsoft Dynamics365, especially CE and F&O?

You must be familiar with D365 F&O and/or CE a solid background in past D365 products such as MS Dynamics AX.

Interest in Business Intelligence (Power BI) or interest in learning would be a plus.

Main Responsibilities:
  • Provide professional 1st and 2nd level support based SLA's
  • Provide regular feedback to internal customer
  • Work as part of a team
  • Engage in cross team knowledge
  • Take responsibility for the Service Delivery
  • Log incident calls using internal call logging systems


Tech Stack you are familiar with:
  • Microsoft Dynamics365
  • Finance and Ops
  • Dynamic CE,
  • Webex and more


Location: Dundee hybrid or UK remote

Contract: Full time, permanent


Who are Insights?

We’re are a Learning and Development company founded 29 years ago in Scotland. Our personality profiling platform helps people understand themselves and others, and why they act the way they do.


Our products and services are available in 31 languages and used globally in over 51 countries, to increase self- awareness and help enhance organisational and team performance.

Benefits

• 35 days holidays

• Discretionary Annual Bonus

• Private Medical Insurance

• Income Protection

• Pension Plan

• Health Cash Plan

• Life Assurance

• Electric Car Scheme

• Gymflex

• Employee Giving

• My Advantage – Employee Discounts

• Critical Illness cover

• Employee Assistance Programme

• Holiday purchase option

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