View all jobs

Resource Coordinator

Austin, Texas
Who are Insights?

Insights are a Learning and Development company with people and innovation at our heart. Our purpose at Insights is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything that they do. We provide a range of amazing learning and development solutions used by some of the biggest and most influential organisations around the world.
We’re a friendly, sociable bunch and have fabulous offices in Austin. We’re looking for people who can travel to the office on a weekly basis, or you can be located across the US and work fully remotely. We’ll set you up for success by giving you all you’ll need to work from home, the tools to stay connected to colleagues & clients and training to make you a great Resource Coordinator. 

What’s the role?

You’ll be joining the global Resource Management Team within Sales Operations at Insights where you’ll be providing scheduling and administrative support. 

Day to Day you’ll:

-Source and schedule direct delivery facilitators for in-person and virtual programs, ensuring the best fit for each engagement using D365 
-Maintain and monitor the resource tracking system 
-Prepare Statements of Work and Purchase Orders for facilitators for each engagement 
-Maintain updated facilitator information 
-Assist with preparing metrics and reports as needed 
-Support projects relating to process improvements and global consistency 
-Maintain positive relationship with Associate Consultants, including addressing or routing requests and questions and supporting Resources Managers in communications and community building 
-Support on-boarding of new Associate Consultants, including ordering of materials 
-Maintain shared resources like MS Teams and SharePoint 

What you’ll bring

-Strong attention to detail and ability to work calmly under pressure 
-Skilled at managing a varied workload, with a flexible, proactive approach 
-Ability to multi-task and manage competing priorities 
-Comfortable in a fast-paced environment 
-Exception communication and customer service skills
-Confidence when interacting at all levels with the ability to push back and stand your ground 
-Team work a strong customer focus 

Before applying for a role at Insights, please review our Recruitment Privacy Policy

More Openings

Marketing Intern
Be Discovered

Share This Job

Powered by