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Regional Client Manager

Remote, Belgium
Insights is a global learning and development company working in partnership with leading organisations around the world.  Our preference-based learning solutions have impacted millions of lives worldwide and our product portfolio helps our customers to positively transform their people, their teams and their whole organisations.
 
Our purpose is: “Creating a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do”.
 
To continue the growth of Insights, we are recruiting for a Regional Client Manager.
 
Your purpose in the role
 
As Regional Client Manager (RCM), you will be part of our Regional Client Sales Channel of the Benelux (Belgium & Luxembourg) region. You will be building and developing long-term relationships with our regional and business developments accounts. In this role you are accountable for growing a regional sales pipeline to exceed annual sales targets and quarterly priorities. 
 
What you’ll do to exceed
 
-  Effectively build and manage a portfolio of regional and business development accounts 
-  Grow the profitability, revenues, and client satisfaction levels for our business development and regional client’s portfolio
-  Build and develop senior level relationships with key client buying and decision makers with a view to winning large, solutions business
-  Act as an ambassador, business partner & trusted advisor for Insights with internal and external clients
-  Focus on account planning and management
-  Being able to link customers' business challenges to Insights solutions. Sell a virtual first, blended learning approach
 
How will you do this?
 
-  Bring a passion, and gift, for building strong, lasting networks across client organizations
-  Strong understanding and previous experience of the virtual and F2F Learning & Development industry
-  Collaborate with internal functions (Marketing, Product, Finance, Delivery) to service our clients
-  Use highly developed negotiation skills to deliver profitable growth with cost to serve, regions and functional perspectives
-  Agility to sell in both a virtual and F2F environment
-  Develop an understanding and appreciation of our market sector and competitors
-  Support Sales team’s practices including up to date CRM, pipeline and forecasting
-  Communicate Insights’ Value Proposition and Strategy to clients
-  Proactively build clients by developing an account plan then executing 
 
How you’ll show up
 
-  Put the customer at the heart of everything you do
-  Ability to balance customer happiness, profitable growth and engagement of our people
-  Seen as role ambassador of sales and delivery function and contribute beyond these roles
-  Demonstrated regional sales capability and business acumen
-  Motivated by variety and complexity and with a natural drive for results and success
-  A strong appetite for, and keen interest in, business and commercial issues
Inspired by our purpose and brand
-  You express yourself fluently in Dutch and English, both written and spoken. Professional level French preferred.
-  Knowledge/experience working in a global environment
 
What we’ll offer

 ​-  To be part of an enthusiastic and an experienced team who will share their knowledge and support
-  A great opportunity for personal and professional development
-  An attractive workplace focusing on results through empowerment, engagement, and well-being
-  Market competitive salary and bonus scheme 

Other:
 
-  You will be reporting into the Country Manager of Western Europe
-  Based in Belgium, full-time role with the flexibility to travel
 
 Before applying for a role at Insights, please review our Recruitment Privacy Policy
 
 

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