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Practitioner Community Consultant (Internal)

Berlin, Hybrid

Your purpose in the role

To support an eco-system of practitioner communities in the region and in clients that is self-sustaining; where practitioners feel a strong sense of belonging, and a place where they can learn, grow and develop as a practitioner of Insights.

What you’ll do to succeed

  • Partnered consultancy with high-value, and high-potential practitioners
  • Supporting in-client practitioner communities to continue their learning journeys
  • Delivery of practitioner journey touchpoints- pre and post IDA
  • Moderating the community forum on Connections
  • Working with Account Managers to build relationships and identify high-value and high-potential practitioners
  • Creation and implementation of a Practitioner nurturing programme across language/geography
  • Developing and partnering with champion practitioners identified through the Communities Coordinators or client relationships
  • Identification of routes to move Insights "out of the classroom and into the business" to systemically embed it within client organisations
  • Establishing Insights Discovery within the organisation and integrating Insights’ methodologies into business approaches
  • Building personal capability around current thought leadership trends to further develop consultancy expertise to provide added value and impact to practitioner relationships
  • Capturing of client updates and commercial opportunities to feed the ongoing sales process
  • Responsibility for the quality of advice shared with our practitioners through the inbox, forum and events
  • Regular attendance at the Sales Forum to share updates and learn more about what’s going on in the customer’s world

How you’ll show up

  • As an expert in the Insights Discovery portfolio, you will know which content areas can support practitioners to address their particular business need
  • You will be very knowledgeable about the content of the IDA to be able to support the pre and post IDA journey for the practitioners
  • You will be skilled in working collaboratively with other areas of the function and effective in working with sales people to understand their account strategy as you support practitioners
  • You will know how to turn a practitioner requirement/request into something tangible and practical that the client can apply within their organisation


What you’re great at

  • Bringing creativity to bear when working with practitioners to help them understand how they can apply Insights Discovery content to maximum effectiveness
  • Listening to practitioner requirements and supporting them to be effective and see value in the portfolio content

Skills requirements

  • Insights Discovery Accreditation preferred but not essential
  • Qualification in other psychometric tools eg DISC, MBTI etc.
  • L&D consultancy mindset- enabling clients to see how to implement our portfolio to solve their business challenges
  • Fluency in English is essential for this role


  • Berlin
  • Some domestic and international travel required

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