Your purpose in the role

To support an eco-system of practitioner communities in the region and in clients that is self-sustaining; where practitioners feel a strong sense of belonging, and a place where they can learn, grow and develop as a practitioner of Insights.

What you’ll do to succeed

• Partnered consultancy with high-value, and high-potential practitioners
• Supporting in-client practitioner communities to continue their learning journeys
• Delivery of practitioner journey touchpoints- pre and post IDA
• Moderating the community forum on Connections
• Working with Account Managers to build relationships and identify high-value and high-potential practitioners
• Creation and implementation of a Practitioner nurturing programme across language/geography
• Developing and partnering with champion practitioners identified through the Communities Coordinators or client relationships
• Identification of routes to move Insights "out of the classroom and into the business" to systemically embed it within client organisations
• Establishing Insights Discovery within the organisation and integrating Insights’ methodologies into business approaches
• Building personal capability around current thought leadership trends to further develop consultancy expertise to provide added value and impact to practitioner relationships
• Capturing of client updates and commercial opportunities to feed the ongoing sales process
• Responsibility for the quality of advice shared with our practitioners through the inbox, forum and events
• Regular attendance at the Sales Forum to share updates and learn more about what’s going on in the customer’s world

 

How you’ll show up

 

• As an expert in the Insights Discovery portfolio, you will know which content areas can support practitioners to address their particular business need
• You will be very knowledgeable about the content of the IDA to be able to support the pre and post IDA journey for the practitioners
• You will be skilled in working collaboratively with other areas of the function and effective in working with sales people to understand their account strategy as you support practitioners
• You will know how to turn a practitioner requirement/request into something tangible and practical that the client can apply within their organisation

 

 

What you’re great at

 

• Bringing creativity to bear when working with practitioners to help them understand how they can apply Insights Discovery content to maximum effectiveness
• Listening to practitioner requirements and supporting them to be effective and see value in the portfolio content

 

Skills requirements

• Insights Discovery Accreditation preferred but not essential
• Qualification in other psychometric tools eg DISC, MBTI etc.
• L&D consultancy mindset- enabling clients to see how to implement our portfolio to solve their business challenges
• Fluency in English is essential for this role

 

Location

• Berlin
• Some domestic and international travel required